Shipping policy
SHIPPING POLICY
We ship worldwide from our fulfillment partners directly to your door.
PROCESSING TIME
Orders are processed within 1–3 business days after payment is confirmed.
You'll receive a confirmation email with tracking information as soon as
your order ships.
DELIVERY TIMES
- United States: 10–18 business days
- Canada: 12–20 business days
- United Kingdom & Europe: 12–22 business days
- Australia & New Zealand: 14–24 business days
- Rest of World: 15–30 business days
Delivery times are estimates and may vary based on customs processing,
local postal services, and seasonal demand. We are not responsible for
delays caused by carriers or customs.
SHIPPING COSTS
Free standard shipping on all orders worldwide.
TRACKING
You'll receive a tracking number via email once your order is shipped.
You can track your package at any time using the link in your shipping
confirmation email.
CUSTOMS, DUTIES, AND TAXES
For international orders, customs duties or import taxes may apply
depending on your country's regulations. These charges are the
responsibility of the customer and are not included in the product
price or shipping cost.
LOST OR STOLEN PACKAGES
If your tracking shows your package was delivered but you haven't
received it, please check with neighbors and your local post office
first. If you still cannot locate your package, contact us within
7 days of the delivery date and we will work with you to resolve
the issue.
DAMAGED OR DEFECTIVE ITEMS
If your item arrives damaged or defective, please contact us within
7 days of delivery with photos of the damage. We will arrange a
replacement or full refund at no additional cost to you.
ADDRESS CHANGES
If you need to change your shipping address after placing an order,
please contact us immediately. We can only update addresses for
orders that haven't yet shipped. Once shipped, address changes
are not possible.
CONTACT
For any shipping questions or concerns, please reach out to us at
corezasolutions@gmail.com. We typically respond within 24 hours.